Your Shoulder Support Brace
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I purchased this brace for a severely torn rotator cuff. So far I am pleased. It took a while to adjust the brace, as I am a woman so it took some time to figure out where I should put the strap to give me the best support, above, below or between my breasts. I settled for above. It really has helped me being able to use my arm again. I think the company is super! They reply to your e-mails immediately. They are very helpful & supportive.
Quality fabric and stitching. Comfortable design and love all the adjustable points that allow you to find your perfect fit. Most important - my shoulder feels supported and that keeps it from tiring out too quickly. Doesn’t limit movement or arm rotation during exercises. Would buy again! Recommend this product.
This brace is amazing, and so is the company. I put the shoulder brace on as soon as it arrived. I could feel a difference immediately. I wore it constantly for the first 24 hours. I then took it off and still had relief for about another 24 hours. My routine is now on a day off a day, unless I will bring doing an activity that I feel requires the extra support. The company is wonderful as well.
I received comfort almost immediately with this brace. One of the benefits of this brace is that I can add hot/cold packs as needed.
I was in a car accident and was suffering from my neck to my wrist. It was very painful and most of the pain was emminnating from my shoulder. With heating pad at night and this brace during the day, my pain has almost gone away. I can function again with the brace protecting me from over extending my shoulder. Very grateful.
This is an awesome product! My mother loved and even asked me to purchase her another. It’s a great support for her shoulder and it helps relieve most of her pain. I would highly recommend this brace to a friend.
I have a rotator cuff injury due to sports and this has been very helpful. Unlike another comment, I found this very comfortable for females. I also think it is extremely well constructed and durable for everyday use.
I am a fitness loving mom and recently injured my shoulder. I researched all the braces on the Net and this one seemed best to suit my needs. It’s not too bulky and I feel like I can wear it comfortably under normal clothes. It also helps me maintain proper range of motion which is really important t for my active lifestyle. I’d recommend this is you’re injuredor just need a little extra support In your shoulder area.
I injured myself a couple of weeks ago playing baseball. I may pulled on a muscle or a tendon in my shoulder. It seems to be getting better, but still uncomfortable when i raise my hand over my head. I ordered this brace, finally, and i put it on according to the directions that were given. I have to admit it fits me really well; it is adjustable. It provides this pinpoint pressure and thus helps alleviate tension and discomfort. I wear it throughout the day without any issues. And you can also fit some ice or a warm pad under it for placement. Anyway, I hope my information was helpful to you. Thank you.
Was having a significant amount of shoulder and arm pain, guessing it is from rotator cuff and AC Joint. I am a 58 yo male. I ordered 2 of these to try. I put it on and adjusted per the instructions. The pain subsided and I have acceptable range of motion without it hurting. Wearing it allows me to work outside with mowers and chain saws, etc. within reason. If you are (like me) a bit more "fluffy" than the models in the pictures, it does rub a bit at the neck and where the sleeve adjustments are. I wear it over a tee shirt and it helps. I bought two so I could have one on while the other is in the laundry. Vive health did a great job of getting the product to me as promised, and followed up. Thanks!
I was able to use my arm while the brace supported my shoulder. I believe it really helped me to start to recover more quickly. I'm a small person and I was able to adjust it down to my size. Very pleased and would recommend it.
I have rotator cuff problems due to a dislocated shoulder years ago. I like to lift weights in my older years. I was having shoulder trouble and couldn't do dumbell curls and had trouble with bench presses. This item has allowed me to do both. And my shoulder is getting better as well. Great product!
This is a comfortable solution to a shoulder brace. I am a builder of many things and use my upper body all day long. I have worked in the brace for several weeks now and it has helped my range and mobility. It also works great for when I ice the shoulder at night. Thanks for making a great product.
I tore my rotator cuff and have been in a lot of pain. This brace fits very well and I wear it all night. It is the only way I am able to get some sleep.
I use this to help me be more active even with residual shoulder pain following a torn AC ligament. I gave it 4 stars because it doesn't seem to fit the way it should. If I put the strap above my breast, the shoulder portion sticks up. I have to put it below my breast to hold that down to get the full support.
10X better than I expected. Many, many possible adjustments. This has helped a shoulder injury immensely. Don't take this wrong, but this brace somewhat limits rotation. The limit is what I needed to keep from antagonizing the injury. You can make this as loose or tight as your want, including the sleeve part.
I purchased this brace for my husband, who has a problem with his shoulder as a professional driver. The quality of the brace is good and I can definitely say that it works well. After one week wearing it my husband got rid of the pain in his shoulder. He keeps wearing it during his day, saying that he feels more secure with it. Thank you very much.
I train Dobermans, and needless to say, over the years all the pulling from these dogs has taken a toll on my rotator cuffs. This brace has really helped. I wore it for a couple of days and everything has stopped hurting. I'm sure I will do something to bring back the pain, but this really helped immediately. My only complaint is that it is so bulky and hard to wear under clothes, and I know it will be way too hot to wear this summer in the Mississippi heat. I would highly recommend it.
This product was purchased for my boyfriend who dislocated his shoulder while in the hospital after suffering a massive stroke. His left arm was paralyzed and basically just hanging. I would definitely recommend using this product immediately for someone who has suffered a stroke or arm paralysis even before their shoulder is dislocated unless their doctor advises otherwise. I believe it would have, at minimum, prevented the severity of his shoulder injury. None of the medical professionals recommended purchasing a support product like this but when they saw him wearing it to therapy said that it was great that he had it. I think it would have been great if they had recommended it to begin with.
Quality fabric and stitching. Comfortable design and love all the adjustable points that allow you to find your perfect fit. Most important- my shoulder feels supported and that keeps it from tiring out too quickly. Doesn’t limit movement or arm rotation during exercises.
This shoulder brace makes my workout feel totally different & now I'm way more comfortable than before.
Took me a minute to figure out how to put this on but once I did, I really like the support I get. I sleep on my arm/shoulder and sometimes that causes my shoulder to hyperextend. This brace provides support and a comfortable feeling throughout the day. A bit tricky to adjust though
I've hurt my shoulder at work and I was in pain for months. I saw this and gave it a try. It works wonderfully. Very high quality and made out of good durable material. It is very easy and and simple to use as well. I've been using it for almost a month now and it maintains its shape. It's breathable material is so comfy and it stays very secure.
I have bursitis in my right shoulder and experience pain whenever i go golfing. It's coming time where I'm going to start playing again, physiotherapy never really help. I've seen a lot better results from this brace in a short amount of time.
With fibro my shoulders and shoulder blade areas get very painful, I wore this shoulder support while I planted some garlic bulbs and I never got any pain in shoulder areas at all. I was amazed because every arm activity flares pain in shoulders. Wish I would have had leg and butt supports to prevent the extremely painful leg and butt muscles I had for 3 days from planting that garlic, lol.